Revolutionize Your Customer
Support with
AI-Powered Business Solutions

At ThinkOwl, we offer advanced artificial intelligence customer support software designed to enhance your customer service experience. Our AI customer support software and AI customer service software streamline operations and improve efficiency.

Customer Business Solutions

ThinkOwl’s Key Features

Discover how ThinkOwl revolutionizes customer communication and support with AI-driven solutions, ensuring efficiency and consistency at every step.

  • Omnichannel Service Desk
  • Helpdesk/ Ticket Management
  • Cross Channel Communications
  • AI Powered Workflow Automation
  • Seamless Integrations
  • Future Ready & Scalable Solutions
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ThinkOwl Products:

Explore the innovative features of ThinkOwl products, designed to revolutionize customer communication and service.

OwlForce

Automate customer communication with Conversational AI.

  • Conversational AI: Fully automated customer dialogues across all channels including social media, email, chat, WhatsApp, and telephone.
  • Intelligent Document Processing: Automatically processes emails, scans, and attachments, identifying relevant data and business context.
  • Robotic Process Automation: Automates data extraction and transfer across systems with precision.
  • Multilingual AI: Handles communication in 18 languages.
OwlForce Illustration

OwlDesk

AI assistance for customer service teams.

  • Omnichannel Inbox: Consolidates messages from all channels for efficient task management.
  • AI-Supported Processes: Provides case management and AI translations for improved team productivity.
  • AI-Generated Suggestions: Automatically suggests accurate responses, improving over time.
  • Workflow Automation: Manage service processes through customizable digital workflows.
OwlDesk Illustration

Testimonials

Normen Deutschmann

Product Owner Service Capabilities, EnBW AG

"Our service efficiency has improved significantly. By increasing the categorization quality from 48 to 64 percent, we save multiple processing and thus time. This enable us to cope with the increased volume of inquiries."

Danielle Baker

Director of Operations, Odyssey

"At first we didn't really want to believe in the AI hype. But thanks to a precision rate of over 90 percent in workflow automation, we are actually able to grow our business significantly."

Our Vision

We believe every business should have access to technology, and that collaboration between humans and machines unlocks incredible opportunities. Our goal is to empower businesses to achieve their highest potential by integrating Conversational AI into daily operations and delivering measurable value.

Our Mission

Continuous innovation and product improvement are at the core of our DNA, making ThinkOwl a robust and scalable software suite for businesses of all sizes across industries. ThinkOwl is revolutionizing business operations with smarter, faster, and more reliable AI-driven tools.

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Our Values

ThinkOwl offers solutions that meet the latest technological standards. With a focus on AI, the platform enhances creative productivity and advances human-machine collaboration. ThinkOwl also ensures top-tier security with robust data protection measures and comprehensive audit processes.

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Why Choose ThinkOwl?

Discover the reasons why ThinkOwl is the ideal AI-powered platform for your business needs.

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Cutting-Edge Technology

We harness the latest advancements in AI to ensure our solutions remain at the forefront of innovation, keeping your business ahead of the curve.

Scalable Solutions

Our solutions are designed to grow with your business, whether you're a small startup or a global enterprise.

Enhanced Speed

AI and automation significantly boost the efficiency of support teams and improve the overall customer experience.

Data Security

Adhering to the highest security standards, ThinkOwl’s ISO certification ensures your data is always protected.

Proven Results

Our clients have reported measurable improvements in efficiency, decision-making, and profitability after implementing ThinkOwl's AI-powered systems.

Exceptional Features

Leverage advanced tools like robotic process automation, AI-driven translation, automatic transcription, data extraction, analytics, voicebot, chatbot, and more to deliver exceptional customer experiences.

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